AN/PSQ-20/20A Goggles Blind? Good News!

If your AN/PSQ-20, NSN 5855-01-534-6449, or AN/PSQ-20A, NSN 5855-01-603-0489, night vision goggles aren’t working, there’s good news. You can get them fixed if they qualify.

AN-PSQ-20

The fix doesn’t cover ancillary items or components of end item for the goggles and is available only if the goggles fail after a thorough inspection following TM 11-5855-322-10 or TM 11-5855-335-10.

To get your goggles fixed, you’ll need a return authorization number (RA#) from the manufacturer. Get it by logging into the warranty repair portal:

https://nvwarranty.gs.exelisinc.com/Login.aspx

New users will need to register by clicking on the HERE button on the left side of the web page. Returning users can log on with their email address, password and DODAAC.

Once you receive a return authorization number, fill out a DD Form 1348-1A and ship the goggles to:

Harris

Warranty/Customer Repair Service

7635 Plantation Road

Attention: Marketing Department RA#____

Roanoke, VA 24019

If you have questions, call Harris at (800) 533-5502 or (540) 563-0371.

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